FAQ
01.Do I need to download any software? How does TraceMyDoc work?
No. TraceMyDoc is a cloud based solution. With an internet connection you can use the software from any device.
02.My staff has minimum computer knowledge. Will he be able to use the software?
TraceMyDoc is extremely user friendly. Users with almost no computer knowledge can work on our software. Also, our implementation team will give hands on training to all your staff.
03.Will it take time to start using the system? How do I feed all the item list and stock data?
It usually takes only couple of weeks to get started. Our team will assist you in migrating all your data with an easy excel import feature. There is no need for manual data entry.
04.How is the software priced? Is it very expensive?
Not at all. There is no one time huge investment. No additional infrastructure cost. Just an affordable monthly subscription based on number of business divisions. Oh and also there is no limit to the number of users.
05.What about software updates? Is it chargeable?
We are continuously releasing updates. And the best part is, it is free. All future improvements will come at no additional cost.
06.Is my data safe?
Our servers are hosted within Amazon's secure data centres with multiple data backups. Which means, your data is really safe.
